How long will it take for my order to be delivered?
We deliver your order either via Australia Post, Sendle (our Carbon Neutral Delivery partner), Courier Please, Fastway, TNT Express, Toll Ipec or Allied Express. Other than Australia Post, which you can select at the checkout as your preferred delivery method we will choose the best-fit delivery partner based on the products in your order and the location the delivery will be going to..
We will pack and ship you order in most cases the same day you make the order with us. If you place your order on the weekend or a public holiday we will ship your order on the first available business day.
Australia Post
Standard Parcel Post within Victoria
| Posted for delivery | Estimated delivery by (business days) |
| Within metro Melbourne | 2 days |
| To a rural location | 4 days |
| Between rural locations | 5 days |
To other states
| Posted for delivery | Estimated delivery by (business days) |
| Between Melbourne/Canberra, Melbourne/Sydney or Melbourne/Adelaide | 2-3 days |
| Between Melbourne/Brisbane or Melbourne/Tasmania | 3-4 days |
| Between other capital cities | 5-6 days |
Express Parcel Post
Australia Post offers next business day delivery within a defined network.
Check if your postcode is included in the Australia Post Next Day Guarantee zone^.
If your delivery address falls outside of this network you can still use Express Post for fastest possible delivery, but it won't be covered by the Australia Post Express Post guarantee.
^Next day delivery is guaranteed to occur when the item is posted in a yellow street posting box or over the counter at a Post Office by the required time (check individual boxes or outlets for more details). The national next business day delivery network operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Service guaranteed in townships only in these postcodes. Service guaranteed to Mail Centre Post Office Boxes only.
We ship from Newport in Melbourne, Victoria 3015
For other interstate locations, check the Australia Post delivery times tool.
Carbon Neutral Courier Service
As a guide, the following estimates are for some typical delivery times to some of the locations or Carbon Neutral Courier service delivers to. Use the Shipping Calculator to get an estimate for your city.
| City | Estimated delivery |
| Adelaide | 1 to 2 business days |
| Albury | 1 to 2 business days |
| Bendigo | 1 to 2 business days |
| Brisbane | 2 to 5 business days |
| Budaberg | 4 to 7 business days |
| Cairns | 4 to 7 business days |
| Canberra | 1 to 2 business days |
| Central Coast | 1 to 2 business days |
| Coffs Harbour | 2 to 5 business days |
| Darwin | 3 to 10 business days |
| Geelong | Same day or next business day |
| Gold Coast | 2 to 5 business days |
| Hobart | 3 to 5 business days |
| Launceston | 3 to 5 business days |
| Mackay | 4 to 7 business days |
| Maryborough | 4 to 7 business days |
| Melbourne | Same or next business day |
| Newcastle | 1 to 2 business days |
| Northern Rivers | 2 to 5 business days |
| Perth | 5 to 10 business days |
| Port Macquarie | 2 to 5 business days |
| Rockhampton | 4 to 7 business days |
| Sunshine Coast | 4 to 7 business days |
| Sydney | 1 to 2 business days |
| Toowomba | 2 to 5 business days |
| Townsville | 4 to 7 business days |
| Wollongong | 1 to 2 business days |
